To provide you with the best shopping experience, we offer nationwide delivery to all 36 states in Nigeria through our third-party courier partners. Once your order is placed and picked up by our courier partners, we will send you an email/ SMS containing your tracking details and the delivery timeline. Within Abuja – Free delivery for all orders worth NGN 50,000 and above, and NGN 1500 for orders less than NGN 50,000. Delivery to other locations outside Abuja will vary depending on your location. Once you choose your delivery location – the delivery cost will be automatically added to your order during checkout.
*For international shipping, kindly contact us here to confirm details.
DELIVERY TIMELINE:
Within Abuja:
Orders placed before 2 PM will be delivered the same day while orders placed after 2 PM will be delivered the next day.
Outside Abuja:
Orders placed outside Abuja will be delivered within 3-5 business days and 24-48 hours for express delivery.
*Contact us here to confirm delivery details for Express Delivery.
Pickup from our Store (Abuja Only)
You can place your order and pick up your package at your convenience from our shop front. Your package will be ready at least 1 hour after your order was placed.
RETURN POLICY
At Elegantè, customer satisfaction is our top priority, and that’s why we take quality control seriously – by providing you with the best products. However, we do not offer returns or refunds at the moment, due to the sensitivity of our products. We ensure all our products are carefully checked and in perfect condition before being dispatched from our facility. If you find out your parcel is wrong, broken, or damaged, kindly contact us at [email protected] within the first 48 hours, and we will take it up from there.
About Elegante
Who We Are
Elegantè, we’re an all-inclusive beauty, wellness, and lifestyle shopping mall focused on providing a wholesome shopping experience for our customers.
We have been operating since 2009 and have successfully become a household name across the city of Abuja, Nigeria. We are specifically known for offering a wide range of top-notch products and services – from Cosmetics to Wigs, Weave, Accessories, latest fashion, Salon, SPA, Restaurant, fun, and entertainment.
We are always delighted to give our highly-esteemed customers nothing more than a jaw-dropping experience that will make them come back for more. Our core mission is to offer our clients the enthralling shopping experience they deserve, and this reflects in all that we do.
Our Vision
Our vision is to be the number one resort where our customers can get the most appealing customer experience as we meet their needs. We are committed to achieving this by consistently providing our extensive clientele with world-class standards of retail products, and lifestyle services – all under one roof.
What We Do
We retail high-quality cosmetics, wigs, weaves, clothing, and accessories for men, women, and children. We also offer Salon services, SPA, varieties of mouth-watering delicacies, and fun and amusement in our Arcade centre.
Why Trust Us
Super-fast Delivery Service
At Elegantè, how our customers feel is our top priority. That’s why our delivery service is super-fast and timely. We always meet our customers at the point of their needs.
Expertise
We have an amazing team of highly knowledgeable and experienced professionals always at your service.
Quality and Affordability
We take quality control seriously. That’s why our products are carefully selected from some of the top brands around the globe and are affordable.
24/7 Customer Support Service
We have a swift customer support service dedicated to giving you a hitch-free shopping experience. We are always ready and available to handle all your inquiries and give you the best shopping experience.
Loyalty Points Pop Up
To encourage our customers, we offer an incentive program that allows our customers to earn points for performing transactions on our website. The more you shop, the more points you earn.
The points earned can in turn be used when performing transactions further transactions.
You can view your point balance on each product page, the checkout page, and on your dashboard.
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